Customer Analyst |GERMAN|

Grafton Recruitment byl založen v roce 1982 a patří k předním dodavatelům personálního poradenství. Je jednou z největších nezávislých evropských firem, která vyhledává zaměstnance napříč všemi sektory a pracovními pozicemi. V ČR nás můžete navštívit na 14 pobočkách. Více na www.grafton.cz

Position: Customer Coordinator |GERMAN|

Work environment: Corporate business/ Healthcare

Your daily responsibilities will be

• Daily communication with customers in Dutch via phone or mail
• Answering all of the customer's inquires
• Working with company system according to company parameters
• Adding new customers into the company system
• Being ready to calm down customers if needed
• Administrative and ad-hoc tasks

NABÍZÍME

• 5 weeks of holidays
• Sick days
• Flexible working hours
• Home Office possibilities
• Meal vouchers
• Referral bonuses
• Multisport card
• Refreshment in the office
• Professional and personal development
• Developing of linguistic skills

POŽADUJEME

• Strong command of German and English (C1 level)
• SAP ERP experience is an advantage; similar order processing ERPs such as Oracle etc. are also considered
• Previous customer service experience is an absolute must (ideally SSC environment)
• Communication and interpersonal skills
• Strong PC skills (MS Office, ERP)
• Stress resistant, ability to work independently
• Team spirit

DALŠÍ POŽADAVKY

• němčina (C1 - aktivně)
• angličtina (B2 - pokročilý)

Send us your CV in English and Czech if you have one. For more related job opportunities visit https://www.grafton.cz/en/job-search