Customer Care with Czech/ Slovak and English

• Providing professional and efficient customer support via phone, email, or chat.
• Handling customer inquiries and resolving issues related to products, services, or accounts.
• Offering personalized assistance and ensuring a positive customer experience.
• Keeping accurate records of customer interactions and feedback.
• Collaborating with internal teams to improve customer satisfaction.
• Staying updated on company products, services, and policies.

POŽADUJEME

• Native or advanced proficiency in Czech/Slovak.
• Strong command of English (B2-C1), both written and spoken.
• Excellent communication and interpersonal skills.
• Ability to handle customer inquiries with professionalism, empathy, and patience.
• Relocation to Athens, Greece (relocation package provided).
• Problem-solving mindset with attention to detail.
• Familiarity with basic computer systems and ability to quickly adapt to new tools.
• Ability to work in shifts, including evenings and weekends.
• Previous experience in customer support or a related field is an advantage but not required.

NABÍZÍME

• Good salary
• Performance bonus (after trial period)
• 3 additional bonuses per year at Christmas, Easter and vacation
• Paid vacation
• Paid professional training
• Medical insurance
• Meal vouchers
• Relocation package (flight ticket, taxi, 2 weeks of accommodation)