Sr. CUSTOMER CLAIMS SPECIALIST with German

Grafton Recruitment byl založen v roce 1982 a patří k předním dodavatelům personálního poradenství. Je jednou z největších nezávislých evropských firem, která vyhledává zaměstnance napříč všemi sektory a pracovními pozicemi. V ČR nás můžete navštívit na 14 pobočkách. Více na www.grafton.cz

Position: Senior CUSTOMER CLAIMS SPECIALIST – German Speaker

Do you have practical knowledge of finance/ customer service/ supply chain, along with familiarity with SAP?

If so, we’d love to receive your CV!

Job Type: Full-time / HPP

Work Environment: Multinational company with a collaborative and friendly culture. Customer satisfaction is our top priority.

In this role, you will

• Manage customer claims, debit notes, and disputes according to established procedures
• Investigate claims in a timely manner, gathering the necessary information to approve or decline them
• Promote strong communication and collaboration across accounts receivable, customer service, finance, and other teams
• Digitally organize and store completed claims forms, documentation, and proof of deliveries
• Issue credit notes without delay

NABÍZÍME

• Flexible working hours
• 5 weeks of vacation
• Meal vouchers
• Home office
• Referral bonus
• Pension Fund Contribution
• Language courses
• Company product discounts
• Charity events

POŽADUJEME

• Min. 3 years of experience in a similar position
• Theoretical or practical experience in a finance-related field
• Knowledhe of MS Office - Excel, Word, Outloook
• Knowledge of SAP is required
• Proficiency in English and German- verbal and written

DALŠÍ POŽADAVKY

• angličtina (Undefined)
• němčina (C1 - aktivně)

Send us your CV in English and Czech if you have one. For more related job opportunities visit https://www.grafton.cz/en/job-search