IT Service Desk Analyst with German

Grafton Recruitment byl založen v roce 1982 a patří k předním dodavatelům personálního poradenství. Je jednou z největších nezávislých evropských firem, která vyhledává zaměstnance napříč všemi sektory a pracovními pozicemi. V ČR nás můžete navštívit na 14 pobočkách. Více na www.grafton.cz

Can you speak fluent German and English?

Are you interested in the IT field?

Would you like to be a part of a successful company based in Prague?

If so, this might be the right job opportunity for you!

As an IT Service Desk Analyst, your daily responsibilities will be

• Communication via phone and e-mail with customers/colleagues from Asian countries
• Providing support to IT incidents and requests (solving, analyzing, evaluating) and informing users about the resolutions
• Forwarding the completed IT requests to the 2nd level of IT support
• Updating data into the database
• Working with IT service Desk tools on a daily basis
• Cooperating with other departments and colleagues

NABÍZÍME

• 25 vacation days
• 13th salary
• Meal vouchers 130 CZK fully paid
• Sodexo/Pluxee
• Paid IT courses during working hours
• Company events for employees and their family

Fully paid:

• Goethe Institut courses
• CAE courses
• Cervantes courses

POŽADUJEME

• Min. High School Education
• Strong command of German (C1) and English (B2)
• Interest in the IT field
• Great communication skills
• Analytical mind
• Previous experience in IT support is nice to have
• Open to learning new things

DALŠÍ POŽADAVKY

• angličtina (C1 - aktivně)
• němčina (C1 - aktivně)

Send us your CV in English and Czech if you have one. For more related job opportunities visit https://www.grafton.cz/en/job-search