MULTILINGUAL CUSTOMER SUPPORT | PART-TIME | UP TO 220 CZK/HOUR | BRNO

Grafton Recruitment byl založen v roce 1982 a patří k předním dodavatelům personálního poradenství. Je jednou z největších nezávislých evropských firem, která vyhledává zaměstnance napříč všemi sektory a pracovními pozicemi. V ČR nás můžete navštívit na 14 pobočkách. Více na www.grafton.cz

We are growing! Are you a student looking for a part-time job with an international team in Brno? Do you have strong language skills and an interest in technology? We have the perfect opportunity for you!

What we’re looking for

• Are you fluent in English (both written and spoken) at a professional level?
• Do you speak any other European or global language at a conversational level (at least B2)?
• Do you have previous experience in customer service or a similar role?
• Are you tech-savvy, able to multitask, and work well under pressure?
• Do you have a passion for helping others and communicating via chat?

If you said yes to most of the above, we want you to join us!

As a Multilingual Customer Services Specialist, you’ll be part of a Proctoring team in Brno, providing support to customers taking technical exams. Your main tasks will include

• Supervising online exams and communicating with participants via chat
• Ensuring exams start and finish on time
• Validating the identity of candidates and following strict protocols
• Providing real-time technical assistance and troubleshooting for exam participants
• Following our communication guidelines and company policies

This is a great opportunity to work in a global IT environment, enhance your language skills and gain new experience in a technical and customer-facing role!

Details

Start Date: April/May 2025

(or sooner)

Contract: Part-time (temporary staff via Grafton)

Location: Brno - Technological Park

Send us your CV and fill out the application form! We’re excited to hear from you!

NABÍZÍME

incentive wage up to 220 CZK/hour

vacation 5 weeks

work in an international IT company

great colleagues from different parts of the world

refreshments at the workplace

extra pay CZK 1200,- for working on public holidays

POŽADUJEME

Excellent English (written and verbal communication skills at least on the level C1)

Second foreign language as Dutch, Polish, Germanm, Italian, Chinese, Japanese... at least at a communicative leve (min. B2)

Possibility to work in 8 hour shifts according to the schedule from 7:30, 8:00, 10:00, 13:00 (shifts are assigned 14 days ahead)

Residence in CZ or VISA

Technical troubleshooting skills

Multi-tasking skills

Responsibility and caring

A team player and a professional approach to work

DALŠÍ POŽADAVKY

• angličtina (C1 - aktivně)

Send us your CV in English and Czech if you have one. For more related job opportunities visit https://www.grafton.cz/en/job-search